What our Customers say...

Testimonials

I had to call SERVPRO for my mothers home a couple of weeks ago.  These guys really care about their work and the people that they are taking care of.  They were so helpful and patent with my mother.  They tape down the cords of their machines so my mother would not trip over them.  Thank you water crew for all of your hard work!

I called SERVPRO out to give me an estimate to clean up a huge dust mess that my contractor left behind.  They were very fast at setting up an estimate and really in line with the other companies that I have called. I will be booking with SERVPRO to get my dust cleaned up. I like how they have everything put in to a computer and its not weeks to get an estimate of cost.  Thank you SERVPRO for giving me a free estimate I appreciate your help.

I had a bad fire in my home and called SERVPRO out who was referred by my friend.  They were very fast at returning my call and quick to come out to look at it. These guys know what they are doing and are very professional.  I hope to start the clean up soon just waiting on my insurance company. Thank you SERVPRO!

I had my vents cleaned by SERVPRO very good job and very knowledgeable of their work.  will use this company again if needed.

I used this SERVPRO a week ago because my home was flooded with an inch of water.  I came home to my hot water heater leaking all over my wood floors.  These guys were the Best you could ever have working in your home!  The guys were polite and caring.  Thank you for your outstanding work.

I called SERVPRO when I came home from work and found water pouring out of my garage door. I was in a major panic I called my Insurance agent and he told me to call SERVPRO of Sherman.

This crew was so nice and respectful of my house.

Thank you guys!

I used SERVPRO last week we had an ice maker line mess up.  These guys are so great!  Very knowledgeable of their job.

Thank you SERVPRO

Great work and even better employees I wish to express my complete satisfaction with the great work that was performed at my home within the last two weeks, and more importantly to commend Tyler Duke for performing that work with efficiency, with patience and with care and concern for our wellbeing. Tyler was a godsend that night. Our hot water heater had burst, and water soaked the carpet in the master bedroom. He evaluated the situation quickly, explained what he was going to do, and got right to work. His patient manner was just what my husband and I desperately needed at that point.Tyler has a remarkable ability to calm a situation and inspire complete confidence. Tyler returned to our home for four days following the incident to continue the cleanup. He was patient, kind and helpful through every encounter I cannot compliment this employee enough. We will forever be in his debt.  

Great work and even better employees I wish to express my complete satisfaction with the great service performed at my home within the last two weeks. Even more importantly, I seek to commend Tyler Duke who performed that work with efficiency.

We just hired SERVPRO of Denison for restoration of or master closet which got damaged due to water leakage from the toilet. They sent out Tyler Duke. We are extremely happy with his work . He is knowledgeable, professional and is helping us resolve the issues. We will recommend him to anyone in a heartbeat.

SERVPRO of Sherman helped me when a pipe in my daughter's wall burst. They were able to get to my house within an hour after I called! This was my husbands first claim so we had a ton of questions and SERVPRO was able to answer them all! Brandon kept in contact with us throughout the whole process and really made us feel like a lifeline was at the tip of our fingers. After they dried my daughters room they came back for a carpet cleaning, which took no time at all. Something I really appreciated was how neat and clean they keep their job site. I'd recommend SERVPRO if Sherman to anyone!

After a lightning strike and subsequent fire/smoke/water/electrical damage to my house, SERVPRO was the shining star in my universe. Lisa and her team were on site the next morning to start packing and moving everything out and remediating damage. Six months later, everything was returned (cleaned!) in perfect condition and unpacked for me. The entire experience was so seamless, it was almost surreal. I would like to specifically recognize Broderick and Greg for all of their above-and-beyond assistance as well as China, Lupe, Zack, and Genois for all their tireless work to make my return home such a pleasure. Lisa was a rock of stability for me. Terry and Maricella were also part of this fabulous team and many others as well. I can't thank you all enough.

All 10's on Satisfaction form.

Great work Firecrew!

I just want to express my appreciation of you and your company, SERVPRO. Recently our client, John Holden, benefited from SERVPRO's patience and professionalism. He had a severe water loss and was overwhelmed with the claim process until your team was able to explain the process to him. The timely follow up was up to your best expectations. 

John's story is an example of terrific service we have experienced over the years. Y'all are always accessible and responsive. 

Thanks again for all you do!

I had SERVPRO out to clean up water from a broken sprinkler head..  The two guys that came out were great! they vacuumed the tile floor and put fans to dry it out.  Yes I will call these guys out anytime I find myself in need.

On November 21 I came home to a very large mess caused by my toilet in my downstairs bath leaking.  I put in a call to my insurance agent who told me to call SERVPRO.  The crew was out to my house in less than 2 hours.  They had my water cleaned up and drying by late that night.  I will tell all of my family and friend who to call if they ever need someone.

We were really just very pleased with everyone/everything. SERVPRO was the BEST part of the ordeal!

I came home to my home totally flooded last week and did not know what to do! I had placed a call to my insurance company who had refereed me to SERVPRO of Sherman/Denison I have to say that I would highly recommend Tim Odom.  Tim has been super helpful and professional. Tim explains the entire process and was great at coordinating with the plumber and he has gone above and beyond to make this process less stressful and very helpful answering my questions.

We had a Water Event at my home and Tyler came ASAP to help pull up the flooring and access the damage. Knowing that this wasn't a claim for the insurance company, he guided me to mitigate the damage and save a lot of heartache! He is a great representative of SERVPRO! I highly recommend this company!

SERVPRO of Plano is one of the most efficient and effective restoration companies, and I would recommend them to anyone. Not only did the company itself provide a very smooth service, but the employees of the company were outstanding. Brandon was a very clear communicator and a hard worker, and having been a tenant of the affected home, he made me feel assured that everything would be taken cared of quickly and properly - which it was. I've had prior experiences with water damages that turned to mold because of a different companies poor remediation job! When in doubt, give SERVPRO Plano a call!


    

We had a Water Event at my home and Tyler came ASAP to help pull up the flooring and access the damage. Knowing that this wasn't a claim for the insurance company, he guided me to mitigate the damage and save a lot of heartache! He is a great representative of SERVPRO! I highly recommend this company!

Good Work! Good Team!

Great Crew! very Professional and Courteous.

Continue your impeccable service!

I came home to my home totally flooded last week and did not know what to do! I had placed a call to my insurance company who had refereed me to SERVPRO of Sherman/Denison I have to say that I would highly recommend Tim Odom.  Tim has been super helpful and professional. Tim explains the entire process and was great at coordinating with the plumber and he has gone above and beyond to make this process less stressful and very helpful answering my questions.

Lisa Assured my fear and Iam Thankful for her knowledge and ability to support our family needs!

We were really just very pleased with everyone/everything. SERVPRO was the BEST part of the ordeal!

Lisa,



Thank you! Not sure what the next move will be for us as some are saying we need to fix the issues underneath the building before we do anything else. You guys sure have a great team and thank you for all the help. You tech guy was very helpful and professional.



Blessings,



Pastor Wayne Sharp

Meadows Baptist Church

Jorge was Awesome! Professional and outstanding Response.

I had SERVPRO out after the pipe broke in my home.  The crew did a wonderful job cleaning this up.  I will use these guys again!

Thank you John for sending your crew out to help after it rained in my home!

This crew member came to look at what I thought was horrible mold growth on my window sills in my daughters room. They were honest and said that it was just mildew growth from an ongoing window leak. We appreciate the honesty. I will use you guys for anything that ever comes up.

Call SERVPRO of Plano they were very honest they came out looked at what I thought was mold but was just a small section of mildew on my baseboards.  Very knowledgeable crew.

I want to give a huge THANK YOU ! to the SERVPRO crew who came out to address my small kitchen fire. Being this close to the Holiday I was terrified my house would still smell awful by the time family got here.  These guys know what they are doing very professional and caring. There is no smell what so ever.

Thank you to the SERVPRO employee's who came out to clean up a small amount of water for us.

I had the pleasure of working with the fire crew at this SERVPRO. Brodrick was our lead guy he was the BEST ever. This crew we felt took really good care of our belongings after our house fire.

I had a broken water heater that flooded the carpet in our lower level of business.  SERVPRO of Sherman came out and dried our office out quickly and professionally.

On November 21 I came home to a very large mess caused by my toilet in my downstairs bath leaking.  I put in a call to my insurance agent who told me to call SERVPRO.  The crew was out to my house in less than 2 hours.  They had my water cleaned up and drying by late that night.  I will tell all of my family and friend who to call if they ever need someone.

I had SERVPRO out to clean up water from a broken sprinkler head..  The two guys that came out were great! they vacuumed the tile floor and put fans to dry it out.  Yes I will call these guys out anytime I find myself in need.

I called SERVPRO out to look at my mold issue.  This company was Honest to tell me that I needed to fix my leaking issue first.

They did not charge me for looking at my issue. I will call them again.

During a recent storm a tree fell on our roof SERVPRO was out that very night cleaning up the wet mess!  The guys that came out were great!

This SERVPRO came to my home to check on some weird mold growing under my sink they were very honest told me we needed to fix the dripping pipe and they sprayed anti mold growth on the area.  I will use this SERVPRO again if needed.

I had SERVPRO come out because I had noticed some mildew/mold area around my window sills.  Thankfully it turned out to be a very minor indecent.

They were so helpful sprayed some microbial and all was good!

Thank you for you help.

My home had a continuous dripping pipe under the sink that started to smell musty. I called SERVPRO out to check my cabinet. These guys are the most trust worthy crews I have ever had in my home. Thank God my cabinet was not to bad and these guys took care of the wet areas.

Please give these guys a huge thank you for cleaning up my damaged home!

When our area sustained heavy hail damage with a fast moving storm, I decided to call SERVPRO who was referred to me by my friend.  These guys are the most compassionate crews I have ever had in my home.

Please give these guys a huge thank you for cleaning up my damaged home!

I have always called SERVPRO in Denison to clean my office and break room.  They do a wonderful job and make my carpet and tile look great!  Thank you to Jorge and Jason!

My facility has flooded two times in a matter of 2 years!  We have always called on SERVPRO to dry us out.  The techs they send out are by far the BEST we have ever used.

Thank you,

Sherri

Our company is very please with the carpet cleaning SERVPRO of Plano took care of for us. Our carpets we very dirty! Now they look brand new.



Thank you

I had SERVPRO come out when my pipe broke at our office SERVPRO came out and got all the water up so we could continue to do our work.  We appreciate all of their hard work and will use again in the future!

Thank you SERVPRO for all of your help during my water damage from a recent storm.

On June 19th my home flooded due to the large amount of rainfall on that day.  It was an eye opening experience for me and my two children. Many people were gracious enough to help us on that day and are continuing to help us as our home is being remolded. I especially wanted to say thank you to "SERVPRO" for coming out so quickly and doing a fabulous job. Everyone was kind and considerate during this time. The employees were very professional and uplifting. One especially stood out. His name is Zab.  Please make sure to recognize his hard work and kindness to others. He was always considerate and helpful in answering any of my questions.  Thank you again 

As a long time State Farm agent my team and I value the excellent professional and friendly work SERVPRO provides for our customers. SERVPRO's professional ability, equipment, and reassuring attitude makes unexpected damage (water, smoke, fire, etc.) easier to resolve. In addition they take the same care when helping us pet lovers clean our carpets. You and your team do great work for us and our customers.

I just want to express my appreciation of you and your company, SERVPRO. Recently our client, John Holden, benefited from SERVPRO's patience and professionalism. He had a severe water loss and was overwhelmed with the claim process until your team was able to explain the process to him. The timely follow up was up to your best expectations. 

John's story is an example of terrific service we have experienced over the years. Y'all are always accessible and responsive. 

Thanks again for all you do!

Nice people and work was great, great experience. 

Thank you so much to [Lisa] and SERVPRO for providing breakfast for us during engineering week! We appreciate it!

We had a flood in our house a few weeks ago and I had to call again last night because my son plugged the sink and let the water run causing another small flood. I just wanted to say how happy we are with your staff. The professionalism and friendliness of the woman on the phone to the technician that came out both times (and even on a Sunday the previous time) provided the best customer care. I would recommend your company to anyone! Jorge Resendez did an excellent job and was very professional and courteous. I can't say enough about how much we appreciate those employees and how happy we've been with the service. Thank you for doing such a great job and helping us clean up after a disaster in our home.

Thank you for helping us during our time of need. You guys came out at 2:00 a.m. and worked all night on cleaning up my water damage. I can't thank you enough!

SERVPRO is very professional and always showed empathy for us during our tragedy.

Doug did a fantastic job. He is kind and very informative. He told us exactly what was going to happen step by step. It really put us at ease

Wonderful! More than we expected! I cannot find the right words to express how happy I am. This was a very professional crew. I would recommend them to everyone!

We recently had a very bad fire in our home. SERVPRO of Sherman/Denison came to our rescue. They moved all of our belongings out of our burnt home. Brought them to their warehouse. Cleaned our items and removed the odor. SERVPRO then delivered all of our items back. I can't thank them enough for all the care they took with our precious items.

Thanks for all your hard work!

Thank you so much for your help during a very stressful time in our lives. We could not have gotten through this ordeal without the help of Anthony, Doug, and the rest of your crew. You guys are the best!!

Keep the same quality team members, Great Job, Great Team!

Adam was fabulous with everything, very professional and took great care of everything.

I felt that John Beres was especially helpful and polite throughout the entire problem with our motorhome. I am extremely pleased with the outcome of the work of the people at SERVPRO and would recommend them to anyone who needs service.