What our Customers say...

Water Damage Testimonials

SERVPRO of Plano is one of the most efficient and effective restoration companies, and I would recommend them to anyone. Not only did the company itself provide a very smooth service, but the employees of the company were outstanding. Brandon was a very clear communicator and a hard worker, and having been a tenant of the affected home, he made me feel assured that everything would be taken cared of quickly and properly - which it was. I've had prior experiences with water damages that turned to mold because of a different companies poor remediation job! When in doubt, give SERVPRO Plano a call!


We had a Water Event at my home and Tyler came ASAP to help pull up the flooring and access the damage. Knowing that this wasn't a claim for the insurance company, he guided me to mitigate the damage and save a lot of heartache! He is a great representative of SERVPRO! I highly recommend this company!

I came home to my home totally flooded last week and did not know what to do! I had placed a call to my insurance company who had refereed me to SERVPRO of Sherman/Denison I have to say that I would highly recommend Tim Odom.  Tim has been super helpful and professional. Tim explains the entire process and was great at coordinating with the plumber and he has gone above and beyond to make this process less stressful and very helpful answering my questions.

We were really just very pleased with everyone/everything. SERVPRO was the BEST part of the ordeal!

Jorge was Awesome! Professional and outstanding Response.

On November 21 I came home to a very large mess caused by my toilet in my downstairs bath leaking.  I put in a call to my insurance agent who told me to call SERVPRO.  The crew was out to my house in less than 2 hours.  They had my water cleaned up and drying by late that night.  I will tell all of my family and friend who to call if they ever need someone.

I had SERVPRO out to clean up water from a broken sprinkler head..  The two guys that came out were great! they vacuumed the tile floor and put fans to dry it out.  Yes I will call these guys out anytime I find myself in need.

I just want to express my appreciation of you and your company, SERVPRO. Recently our client, John Holden, benefited from SERVPRO's patience and professionalism. He had a severe water loss and was overwhelmed with the claim process until your team was able to explain the process to him. The timely follow up was up to your best expectations. 

John's story is an example of terrific service we have experienced over the years. Y'all are always accessible and responsive. 

Thanks again for all you do!

We had a flood in our house a few weeks ago and I had to call again last night because my son plugged the sink and let the water run causing another small flood. I just wanted to say how happy we are with your staff. The professionalism and friendliness of the woman on the phone to the technician that came out both times (and even on a Sunday the previous time) provided the best customer care. I would recommend your company to anyone! Jorge Resendez did an excellent job and was very professional and courteous. I can't say enough about how much we appreciate those employees and how happy we've been with the service. Thank you for doing such a great job and helping us clean up after a disaster in our home.

Thank you for helping us during our time of need. You guys came out at 2:00 a.m. and worked all night on cleaning up my water damage. I can't thank you enough!

Adam was fabulous with everything, very professional and took great care of everything.